Effective Date: 25th April, 2025
Group Name: K Subscription Hub
Website: www.sub.kennietech.com.ng
Email: sub@kennietech.com.ng
Phone: +234 708 394 6059

1. Payment Terms

All members contribute a fixed amount towards the cost of shared subscriptions.
Payments are made directly to our designated bank account before access to any subscription is provided.

2. Refund Policy

  • All payments are non-refundable once the subscription cycle has begun or access has been provided.

  • Refunds will only be considered if:

    • The subscription is not activated within the agreed timeframe.

    • Access cannot be provided at all due to non-renewal or cancellation by the admin.

  • Refunds will not be issued for:

    • Temporary downtime or issues caused by the service provider (CapCut Pro , Canva, ChatGPT, etc.).

    • Voluntary cancellation by the member after access has been granted.

3. Cancellation Policy

  • Members may cancel their membership at any time by giving at least 5 days’ notice before the next payment cycle.

  • Once cancellation is confirmed:

    • Access to shared subscriptions will be revoked at the end of the current cycle.

    • No partial refunds will be given for unused time within the current cycle.

4. Service Disruption

K Subscription Hub is not responsible for any interruptions caused by:

  • Service provider restrictions or policy changes.

  • Account bans, suspensions, or technical issues beyond our control.

In such cases, we will make every reasonable effort to restore service or find alternatives, but refunds are not guaranteed.

5. Policy Changes

K Subscription Hub reserves the right to update this Refund & Cancellation Policy as needed. Any significant changes will be communicated to members in advance.

6. Contact Us

For cancellation, refund requests, or any questions:
📧 Email: sub@kennietech.com.ng
📞 Phone: +234 708 394 6059
🌐 Website: www.sub.kennietech.com.ng